Our IT Support Services program provides the opportunity for you to engage us for IT support problems and questions as the need arises. It is available on a by request, pay as you go, hourly rate.
In addition to our pay as you go support we offer monitoring and management services for your systems that are charged on a per user/per computer basis.
The following are some examples of these services:
- Network care
- 3rd party vendor management
- Wifi and firewall management
- Purchasing assistance and asset management
- Existing computer management
- Remote or onsite support
- Microsoft application support
- Anti-virus and spyware monitoring
- Server management and maintenance
- Service availability and log file maintenance
- Server, file sharing, and user account administration
- Printer configuration
- Software updates
- Internet browser
- Microsoft – Office, Windows, Sharepoint
- Backup and disaster recovery
- Support and maintenance
- Monitoring
- Audit
- IP phone maintenance
Click on the following links to find out more about our team, available technology support options, and other work that we have done.