IT Support Services

IT Support Services Photo

Our IT Support Services program provides the opportunity for you to engage us for IT support problems and questions as the need arises.   It is available on a by request, pay as you go, hourly rate.

In addition to our pay as you go support we offer monitoring and management services for your systems that are charged on a per user/per computer basis. 

The following are some examples of these services:

  • Network care
    • 3rd party vendor management
    • Wifi and firewall management
    • Purchasing assistance and asset management
  • Existing computer management
    • Remote or onsite support
    • Microsoft application support
    • Anti-virus and spyware monitoring
  • Server management and maintenance
    • Service availability and log file maintenance
    • Server, file sharing, and user account administration
    • Printer configuration
  • Software updates
    • Internet browser
    • Microsoft – Office, Windows, Sharepoint
  • Backup and disaster recovery
    • Support and maintenance
    • Monitoring
    • Audit
  • Email
  • IP phone maintenance

Click on the following links to find out more about our team, available technology support options, and other work that we have done.